IT Administration and Consultation The administration and consultation service encompasses technology research specific to the clients needs, handling relationships with hardware, software, and other technical vendors, creation and maintenance of technology systems documentation, asset management reporting, and general consultation on the clients specific technology needs.

Hosting  The hosting service is made available to clients under contract. This service will provide a suitable environment for equipment and/or systems to be located outside of the clients premises.  

 

Network Support  Network support encompasses planning, configuring, implementing, updating, and monitoring of Ethernet network systems on the WIFI, LAN, WAN, and VPN. This includes a broad range of network equipment such as: routers, firewalls, VPN devices, switches, hubs, network cards, and wireless enabled devices. 

 

Server Support  Server support is provided remotely and on-site. Server systems and applications can vary widely and service is based on applications and critical uptime requirements. Other more common services on servers include maintenance of system resources, backups, mal-ware and operating system updates, checking of error logs, and monitoring performance. Server support also usually covers user account maintenance and security of the clients files. 

 

Computer Support  Computer support includes ensuring updates for the operating system and critical applications, mal-ware updates and scanning, hardware maintenance and service for upgrades, ensuring proper operational activity within the client network system, and installation and configuration of critical applications.

 

 User Support  User support includes training on properly using the computer, applications running on the computer, and operating within the client computer/network system. User support also includes assisting the user with overall best practices within the computer industry.

IT Management and Technical service

Small Business Information Technology(IT) Services

For small businesses, we provide a person to take care of all the IT needs of the business. From buying computers and phone systems to selecting the appropriate accounting software, we cover all the technology bases for your business. This service is cheaper than hiring a full time IT person and you get access to a great skill set.

Technical Leadership for IT Personnel

For businesses that have their own IT departments, we help them with their development projects, providing technical leadership and support for their accounting and management software.

IT Coaching for Departmental Managers and CEO’s

With technology constantly changing it is difficult for owners and managers to separate hype from reality. We work hard to stay on top of it all and to really put vendor claims to the test. After our research, we can make informed recommendations on what will work best for your business or what the risk will be for your hard earned dollars.